Privacy notice
This notice explains how Systemalderhub (Pty) Ltd handles personal information when you use our website or contact us.
Data controller
The data controller is Systemalderhub (Pty) Ltd, operating from Street: 61 Lekker Street; City: Nelson Mandela Bay; State/province/area: Nelson Mandela Bay; Zip code: 6059; Country calling code: +27; Country: South Africa. Contact: hello@systemalderhub.click, 0415018214.
Information we collect
We collect information you submit through forms (such as name, email, engagement interest, and message content), correspondence by email or phone, and limited technical data such as IP address and browser type when logs are retained for security.
Purposes
We use personal information to respond to enquiries, prepare estimates, deliver contracted services, improve site reliability, and meet legal obligations.
Retention
Enquiry records are typically retained for up to 24 months. Client engagement records are retained for the duration of the relationship and thereafter as required for legal, tax, or professional reasons, usually up to seven years.
Your rights
Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you may request access to, correction of, or deletion of personal information we hold about you, and you may object to certain processing. Contact us to exercise these rights.
International transfers
If we use processors outside South Africa (for example email or hosting providers), we take reasonable steps to ensure appropriate safeguards are in place before transferring personal information.
Security
We apply organisational and technical measures appropriate to the sensitivity of the information, including access controls and secure transmission for our website forms where supported by the hosting environment.
Cookies
Details of cookies appear in our cookie notice.